Shipping Policy
At The Sahara Global, we aim to deliver your orders quickly and securely. Please review our shipping policy below to understand our process, estimated delivery times, and responsibilities.
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been shipped.
2. Shipping Methods & Rates
We partner with trusted carriers to ensure safe and reliable delivery. Shipping costs are calculated at checkout based on your location, package weight, and shipping method selected. Free or discounted shipping may be offered during promotions.
3. Delivery Timeframes
Estimated delivery times are:
- Domestic (within states): 3–7 business days
Please note that these are estimates only, and actual delivery times may vary due to weather conditions, carrier delays, or customs procedures.
4. Order Tracking
Once your order has shipped, you will receive an email with a tracking number and instructions to monitor the status of your delivery.
5. Incorrect or Incomplete Addresses
Customers are responsible for providing accurate shipping details at checkout. The Sahara Global is not liable for delays or lost shipments caused by incorrect or incomplete addresses. If a package is returned to us due to incorrect details, reshipping fees may apply.
6. Delays Beyond Our Control
While we make every effort to ensure timely delivery, The Sahara Global is not responsible for delays caused by carriers, customs clearance, natural disasters, or other circumstances beyond our control.
7. Damaged or Lost Packages
If your order arrives damaged, please contact us immediately with photos of the product and packaging. In case of lost shipments, we will work with the carrier to investigate and provide a suitable solution.
8. Contact Us
For any questions about shipping or delivery, please contact us:
Email: saharagloballlc@gmail.com